“You were very responsive to our requirements and great at meeting deadlines. The fieldwork was conducted in a very professional manner, but at the same time in a way that was appropriate to the respondents and allowed us to get the most from their feedback. The research findings are extremely useful and some have already been implemented.”
Insight Manager, Education Sector

“Excellent advice on the research approach as well as great quality moderation for a complex project.”
Marketing Director, Technology Sector

“Provided a research solution that worked well for our requirements. The results have positively impacted on the number of bookings for our event which has exceeded our expectations.”
Marketing Manager, Events Sector

“I can always rely on you to think past just looking at the data superficially – you always strive to truly understand what respondents are saying and ensuring that the data is reliable.”
Research Manager, Education Sector

"I have been incredibly impressed with how proactive they are and how they undertake work that is above and beyond what I would expect. Every project has run smoothly and they have helped us understand the implications for our innovation process."
Marketing Manager, Consumer Healthcare Sector

"I have a strong sense that it is more than a job - their passion for their work is clear. I know that my research projects are in safe hands with know research."
Marketing Manager, FMCG Sector

innovate

know research has helped to develop innovative products and services across a range of sectors.

We use a wide range of techniques, including online focus groups, quant questionnaires, depth interviews to refine and improve new ideas.

We’ve helped our clients develop exciting products in consumer healthcare, frozen pizza, gifting, social care, membership clubs, online marketplace services, home baking.

We have partnered with an online retailer for over 10 years, providing clear guidance on new product development, using a mix of quant and qual research. As the client generally has tight budgets, we always work very closely with them to ensure that the research delivers great quality at a good price, and will bring a return on the investment.

A drinks-industry client asked us to conduct some research to help with the development of new products for their range of craft beers. We found a solution to fit within their budget, and turned the project around quickly to help them move on with the process. The insights we uncovered enabled the client to progress two products to launch.

Over the years, we’ve quant-tested hundreds of new product concepts, providing our clients clear recommendations of which to launch.

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